CARE & SUPPORT
Your website is a living part of your brand. MadeVisionary’s ongoing support ensures your website stays secure, current, and aligned with your brand identity as your business grows. From maintenance and performance updates to creative and design support, we’re here to help your digital presence evolve over time.
Annual Hosting - Squarespace*
Dedicated Support
Platform Updates
Security Monitoring
Site Optimization - Mobile
Uptime Monitoring
Monthly Visual/Content Updates (up to 2 hours)
Includes Everything from Foundation
CSS Support - Custom Code
Performance Optimization
Basic On-page SEO Setup
Google Analytics Setup
Email Set up and Support - Google
Monthly Visual/Content Updates (up to 4 hours)
Includes Everything from Momentum
Priority Support
Email Campaigns Support
Blog Management Support
Third Party Integration Support
E-Commerce Support
Monthly Visual/Content Updates (up to 6 hours)
*Annual Hosting - Squarespace - All plans include annual web hosting, domain renewal, and one base business email address using your domain (e.g., you@yourbusiness.com)
Frequently Asked Questions
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Foundation
Essential website hosting, maintenance, and support to keep your site secure, stable, and running smoothly.
Momentum
Ongoing website support for businesses that need additional updates, customization, and performance improvements as their website grows.
Elevation
Comprehensive website support for growing businesses that rely on their website for marketing, communication, and daily operations. Elevation provides ongoing improvements, integrations, and advanced support.
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Yes. All websites hosted and maintained through Madevisionary are supported through one of the care plans to ensure hosting, security, updates, and support are handled consistently.
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Content updates include things like text changes, image swaps, staff updates, blog uploads, layout adjustments, and small page edits. Larger design or development work can always be quoted separately if needed.
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Absolutely. As your business grows or your website needs change, you can move between plans at any time and we can tailor a subscription to your needs if you surpass these - a great problem to have.
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No problem — additional updates can be completed at the standard hourly rate or we can tailor a custom plan for your needs.
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Support hours reset each month to keep scheduling consistent and predictable.
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Monitoring and troubleshooting are included with all plans. If an issue occurs, Madevisionary will work to resolve it as quickly as possible.
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Yes — these types of features are typically supported within the Elevation plan, but can be set up as one time request.
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You’re always free to take ownership of your website if you prefer to manage it yourself. Access and login information can be transferred to you at any time, and Madevisionary will remain available for updates or support as needed at the hourly rate ($150)
Have Questions?
Every website is a little different. If you’re unsure which care plan fits your needs, feel free to reach out and we can talk through it together.